🚚 Shipping & Delivery – Energy CCTV Security Camera Solution

Fast island-wide delivery for CCTV cameras in Sri Lanka. Secure packaging, quick dispatch, and reliable courier service by Energy CCTV.

At Energy CCTV, we are committed to delivering your security products quickly, safely, and reliably across Sri Lanka. Our shipping process is designed to ensure a smooth and hassle-free experience from order placement to doorstep delivery.

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📦 Order Processing

All orders are processed within 24 hours (working days) after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. We ensure every product is carefully packed and quality-checked before dispatch.

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🚀 Delivery Coverage

We provide island-wide delivery across Sri Lanka, including Colombo, suburbs, and remote areas.

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⏱ Delivery Time

Colombo & Suburbs: 1–2 working days

Other Areas: 2–4 working days

Remote Locations: 3–5 working days

Delivery timelines may vary slightly due to weather conditions, courier delays, or high demand periods.

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💰 Shipping Charges

FREE Delivery for orders above Rs. 100,000

Standard delivery fee applies for smaller orders (calculated at checkout)

Transparent pricing improves customer confidence and conversions

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📞 Delivery Confirmation

Our delivery partner will contact you before delivery to confirm availability and ensure a smooth handover.

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📍 Order Tracking

Once your order is shipped, you will receive tracking details via SMS or WhatsApp (if available), allowing you to monitor your delivery in real time.

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⚠️ Delivery Delays

While we strive for fast delivery, delays may occur due to: Unexpected courier issues, Weather conditions, High order volumes. We will always keep you informed and resolve any issues promptly.

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📦 Damaged or Missing Items

If your order arrives damaged or incomplete: Contact us within 24 hours of delivery, Provide photos or details of the issue. We will arrange a replacement or solution as soon as possible.

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🔐 Secure Packaging

All CCTV cameras and accessories are packed securely to prevent damage during transit.

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📌 Important Notes